Do you like getting involved in great projects, the creation of amazing apps and maybe helping a few startups get their feet off the ground?

We are an award-winning boutique digital agency based in Cyprus, creating bespoke and beautiful mobile applications with world class standards. We create apps for iPhone, iPad and Android devices with performance, quality and end-user experience in mind. We work with customers around the world to create the best and most innovative app experiences possible.

Cocoon Creations is an equal opportunity employer. Our growing team consists of people with diverse backgrounds always striving to help each other and working together to reach the best possible results. Do you want to work with the best? We’d love to hear from you!

Current Job Opportunities

Business Analyst

We are looking for a great individual to join our growing team as a Business Analyst. In this cross-functional role, you must be able to perform business analysis tasks such as analysing and validating client requirements, planning and performing QA testing and collaborating between the technical and business team. You must ensure clean and accurate documentation of business requirements, technical specifications and test planning, along monitoring the relevant company KPI's. In this role, you will be working in cooperation with and under the direction of the CEO.


Responsibilities:

  • Liaise with clients to identify and define project requirements, scope and objectives
  • Help prepare project proposals and budget
  • Perform and manage the quality assurance (QA) testing of the applications with the clients
  • Define specifications and business analysis requirements
  • Define reporting and alerting requirements for the company's KPI's
  • Own and develop the relationship with partners, working with them to optimize and enhance our integration
  • Help design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to the product team
  • Communicate key insights and findings to the product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
  • Report and escalate to management as needed
  • Work with limited supervision and using initiative
  • Actively seek for internal and client-facing service improvements and bring assigned service initiatives to a successful closure
  • Responsible for owning any service improvement initiatives required
  • Any other responsibilities relevant to the role


Required Skills and Experience:

  • Educated to degree level or equivalent (MIS or IT-related degree will be considered a strong plus)
  • Good knowledge of the general mobile landscape, trends, and emerging technologies
  • Excellent communication skills (verbal and written) including technical writing skills
  • Ability to prioritise workloads and manage conflicting requests on time, in a continually fast-moving environment
  • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Strong working knowledge of Microsoft Office tools
  • Basic knowledge in generating process documentation
  • Ability to finish tasks on given deadlines
  • Effective problem-solving abilities
  • Ability to adapt to change
  • Exhibit positive interpersonal and team skills
  • Ability to operate with limited supervision
  • Proven time management skills
  • Fluent in English and Greek


Desired Skills And Experience:

  • Previous experience of working in a business analyst role will be considered a plus

 

We offer a very competitive remuneration package which includes:

  • Very competitive salary
  • Private Health Insurance
  • 21 Days Paid Time Off
  • Training & Development
  • Work from home option
  • And many more...

Cocoon Creations is an equal opportunities employer

Apply for this position